Terms & Conditions

1. Definitions

For purposes of these Terms & Conditions, the following definitions apply:

• Account: The personal gaming account registered by the Player on the line88 platform, containing personal information, transaction history, and gaming records.
• Bonus: Any promotional credit, free bet, cashback, or other incentive offered by line88 to Players, subject to specific wagering requirements and conditions.
• Deposit: Any transfer of funds from the Player to their line88 account through approved payment methods including Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI) or e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja).
• Withdrawal: Any transfer of funds from the Player's line88 account balance to their designated bank account or e-wallet, subject to verification and processing requirements.
• Stake: The amount of money wagered by the Player on any game, bet, or gaming activity on the platform.
• Services: All gaming products, betting markets, casino games, live dealer experiences, and related features provided by line88.

2. Eligibility and Account Registration

2.1 Age and Residency Requirements

You must meet the following eligibility criteria to register and maintain an account with line88:

• You must be at least 21 years of age or the legal age for gambling in your jurisdiction, whichever is higher. line88 operates a strict age verification policy and reserves the right to request identity documentation at any time.
• You must be a resident of Indonesia or legally permitted to access online gaming services from your current location.
• You must not be self-excluded from gambling services or listed on any responsible gaming exclusion databases.
• You must have legal capacity to enter into binding contracts under Indonesian law.

2.2 Account Registration Process

When creating your line88 account, you agree to:

• Provide accurate, complete, and truthful personal information including full legal name, date of birth, residential address, email address, and phone number.
• Maintain only ONE account per person. Multiple accounts, duplicate accounts, or accounts created using false identities will be closed, and any associated funds may be forfeited.
• Keep your login credentials confidential and secure. You are solely responsible for all activities conducted through your account.
• Notify line88 immediately if you suspect unauthorized access to your account.
• Complete Know Your Customer (KYC) verification by submitting government-issued identification documents (KTP, SIM, or Passport) when requested.

3. Deposits and Payment Methods

3.1 Accepted Payment Methods

line88 accepts deposits through the following Indonesian payment channels:

• Bank Transfers: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), Bank Permata
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

3.2 Deposit Terms

• The minimum deposit amount is Rp 50,000 (fifty thousand Indonesian Rupiah).
• Deposits are processed instantly upon receipt of payment confirmation from your financial institution.
• All deposits must originate from a payment source registered in your own legal name. Third-party deposits are strictly prohibited and will result in funds being returned and potential account suspension.
• line88 does not charge deposit fees. However, your bank or e-wallet provider may impose transfer fees beyond our control.
• Currency conversion fees, if applicable, are borne by the Player.

4. Withdrawals and Payout Processing

4.1 Withdrawal Requirements

Before processing a withdrawal request, line88 requires:

• Completion of KYC verification process with approved identity documentation.
• Verification that the withdrawal destination (bank account or e-wallet) is registered in the Player's legal name matching account registration details.
• Fulfillment of any applicable bonus wagering requirements attached to deposits or promotional credits.
• The minimum withdrawal amount is Rp 100,000 (one hundred thousand Indonesian Rupiah).

4.2 Processing Times

line88 endeavors to process withdrawal requests within the following timeframes:

• Verified Accounts: Under 5 minutes during business hours (08:00-22:00 WIB, Monday-Sunday)
• First-Time Withdrawals: Up to 24 hours for enhanced security verification
• Large Withdrawals: Withdrawals exceeding Rp 50,000,000 may require additional verification and processing time up to 72 hours

4.3 Anti-Money Laundering Compliance

In accordance with international anti-money laundering regulations, line88 reserves the right to request additional documentation and information regarding the source of deposited funds. Withdrawal requests may be delayed or denied if the Player fails to provide satisfactory documentation within a reasonable timeframe.

5. Bonuses and Promotions

5.1 General Bonus Terms

All bonuses offered by line88 are subject to specific terms and conditions, including but not limited to:

• Wagering Requirements: Bonus funds must be wagered a specified number of times (typically 10x to 40x the bonus amount) before they can be converted to withdrawable cash.
• Eligible Games: Different games contribute varying percentages toward wagering requirements. Slots typically contribute 100%, while table games may contribute 10%-50%.
• Maximum Bet Limits: While active bonus funds are in your account, maximum bet restrictions apply (typically Rp 50,000 per bet or 10% of the bonus amount, whichever is lower).
• Expiration Periods: Bonuses and associated wagering requirements must be completed within a specified timeframe (typically 7-30 days) or they will expire and be removed from your account.
• One Bonus Per Player: Unless otherwise stated, Players may only claim one active bonus at a time. Bonus abuse or manipulation will result in bonus forfeiture and potential account closure.

5.2 Bonus Abuse Policy

line88 reserves the right to withhold bonuses and winnings if we detect bonus abuse, including but not limited to: creating multiple accounts to claim multiple bonuses, irregular betting patterns designed to circumvent wagering requirements, collusion with other players, or any other activity deemed unfair or fraudulent.

6. Betting Rules and Game Conduct

6.1 General Betting Rules

• All bets are final once confirmed. Players are responsible for reviewing their bet selections before confirmation.
• line88 reserves the right to void bets if obvious errors occur in odds, event information, or betting markets.
• Maximum bet limits and maximum payout limits apply and vary by game type and market. These limits are available in our FAQ section.
• In the event of technical malfunctions, disconnections, or game errors, affected bets may be voided and stakes returned.

6.2 Sports Betting Specific Rules

For sports betting including football markets (BRI Liga 1, English Premier League, La Liga, Serie A, Bundesliga, Champions League), bandar bola (football bookmaking) rules apply:

• Bets are settled based on official results announced by the governing sports body.
• If a match is postponed or abandoned, settlement rules vary by sport and market type as detailed in our comprehensive sports betting rules.
• Live betting odds update continuously and may change between your selection and confirmation. Always verify the final odds before placing live bets.

6.3 Casino and Live Dealer Rules

For casino games including slots, table games (Baccarat, Roulette, Blackjack), Teen Patti, Andar Bahar, and live dealer games powered by Evolution Gaming, Pragmatic Play, and Microgaming:

• All games use certified Random Number Generators (RNG) or live dealer procedures ensuring fair and random outcomes.
• Game outcomes are final and cannot be reversed except in cases of confirmed technical malfunction.
• Disconnection during a game round: if you disconnect during active gameplay, the game round will complete automatically according to the game's established rules, and your account will be credited or debited accordingly.

7. Prohibited Activities

The following activities are strictly prohibited and may result in immediate account suspension, forfeiture of funds, and legal action:

• Fraudulent Activity: Using stolen payment methods, creating accounts with false information, identity theft, or any form of fraud.
• Collusion and Cheating: Coordinating with other players to gain unfair advantages, exploiting software bugs, using automated betting bots or scripts.
• Money Laundering: Using line88 services to launder funds from illegal activities.
• Underage Gambling: Allowing anyone under 21 years of age to access your account or register their own account.
• Reverse Engineering: Attempting to decompile, disassemble, or reverse engineer any line88 software or proprietary systems.
• Bonus Abuse: Systematic exploitation of bonuses through multiple accounts, coordinated betting, or other manipulative strategies.

8. Responsible Gaming

line88 is committed to promoting responsible gaming practices. We provide the following tools and resources:

• Deposit Limits: Set daily, weekly, or monthly deposit limits through your account settings.
• Self-Exclusion: Request temporary or permanent account exclusion for periods ranging from 24 hours to permanent closure.
• Reality Checks: Receive notifications reminding you of time spent gaming and money wagered.
• Cool-Off Periods: Take short breaks from gaming by implementing temporary account restrictions.

If you believe you may have a gambling problem, please visit our Responsible Gaming page for resources and support contacts.

9. Intellectual Property

All content on the line88 platform, including but not limited to text, graphics, logos, images, software, and game content, is the property of line88 or its licensed content providers and is protected by Indonesian and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without explicit written permission.

10. Limitation of Liability

To the maximum extent permitted by law:

• line88 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services.
• line88 is not responsible for losses resulting from technical failures, internet connectivity issues, force majeure events, or circumstances beyond our reasonable control.
• Our maximum liability to you for any claim shall not exceed the amount of your account balance at the time the claim arose.
• line88 does not guarantee uninterrupted or error-free service and reserves the right to suspend services for maintenance or improvements.

11. Dispute Resolution

In the event of any dispute between you and line88:

1. Contact our customer support team immediately via Live Chat, WhatsApp, or email at [email protected].
2. Provide detailed information about the dispute including account username, date and time of occurrence, transaction references, and supporting evidence.
3. line88 will investigate your complaint and respond within 5 business days with our findings and proposed resolution.
4. If you remain unsatisfied with our resolution, you may escalate the matter to our senior management team for final review.

All disputes shall be governed by Indonesian law and subject to the exclusive jurisdiction of Indonesian courts.

12. Privacy and Data Protection

Your personal information is handled in accordance with our Privacy Policy. By using line88 services, you consent to the collection, processing, and storage of your personal data as described in our Privacy Policy. We employ industry-standard security measures to protect your information but cannot guarantee absolute security against all potential threats.

13. Account Closure and Termination

Either party may terminate this agreement:

• By You: You may close your account at any time by contacting customer support. Any remaining account balance will be returned to you following verification, minus any outstanding obligations.
• By line88: We reserve the right to suspend or close your account immediately if you breach these Terms & Conditions, engage in prohibited activities, or if we determine account closure is necessary to protect our interests or comply with legal obligations.

Upon account closure, all bonuses, promotional credits, and pending bets will be forfeited unless otherwise stated.

14. Amendments to Terms

line88 reserves the right to modify, amend, or update these Terms & Conditions at any time. Material changes will be communicated via email notification and/or prominent notice on our website. Your continued use of line88 services following notification of changes constitutes acceptance of the modified terms. We recommend reviewing these Terms & Conditions periodically to stay informed of any updates.

15. Governing Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of Indonesia. Any legal action or proceeding arising out of or related to these terms shall be brought exclusively in the courts of Indonesia, and you consent to the jurisdiction of such courts.

16. Contact Information

For questions, concerns, or clarifications regarding these Terms & Conditions, please contact line88 support:

• Email: [email protected] (display only - not a clickable link)
• Live Chat: Available 24/7 through the chat widget on our website
• WhatsApp: +62 812 3456 7890 (display only - not a clickable link)